No Audio via USB on Allen Heath Qu-Pac (OSX 10.11.6)

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No Audio via USB on Allen Heath Qu-Pac (OSX 10.11.6)

Bugmelder
Thank you so much for deleting my original posting!

I did not know you require a special format for reporting bugs, sorry!

Now that I'm familiar with the template, I still don't have anything special to add.

Your software does not work with this particular audio interface. It most probably pertains to all Qu product line of Allen Heath.

OK, let's follow the template:
e-mail address:

Sorry, I'm not gonna enter my e-mail address into a public forum. You should know it's dangerous. You have my email address anyway since I'm  a registered user. You even sent me my deleted post via e-mail. So what's the purpose of entering my e-mail address here?

Operating System:
====================
OSX 10.11.6

Description
===========
There is no Audio via USB on Allen Heath Qu-Pac.


Steps to reproduce
------------------
Press play.  


Expected result
---------------
Sound.


Actual result
-------------
No sound.


Screenshot
----------
I cannot give you a screenshot of "NO SOUND".


Notes
-----
Any other audio software works fine with my audio interface.
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Re: No Audio via USB on Allen Heath Qu-Pac (OSX 10.11.6)

mixage
Administrator
Thank you so much
Mixage Software
www.mixagesoftware.com
support@mixagesoftware.com
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Re: No Audio via USB on Allen Heath Qu-Pac (OSX 10.11.6)

mixage
Administrator
In reply to this post by Bugmelder
I have perhaps found the issue.

Instead of expecting the stereo stream to appear in the default USB ST3 mixer input (channels 21/22), check if sound is coming to USB inputs channels 1 & 2.

Mixage Software
www.mixagesoftware.com
support@mixagesoftware.com
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Re: No Audio via USB on Allen Heath Qu-Pac (OSX 10.11.6)

mixage
Administrator
In reply to this post by Bugmelder
Should be fixed in beta4
http://forum.mixagesoftware.com/QMidi-2-8-2-beta-4-available-for-testers-tp1552.html

Thanks for testing,
Bruno
Mixage Software
www.mixagesoftware.com
support@mixagesoftware.com